Company Details
HotelsOne.com,
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HotelsOne.com, Summary
HotelsOne.com, received their 50th complaint on .
Information about HotelsOne.com, was first submitted to Scambook on Jun 05, 2014. Since then the page has accumulated 79 consumer complaints. On average users reported $246.77 of damages. Scambook's investigation team reached out to this company a total of 5 times, Scambook Investigators last contacted them on Jan 29, 2013.
Company Information
- Address:
- Stentorian NV
- Landhuis Joonchi
- Kaya Richard J. Beaujon z/n
- Website:http://www.hotelsone.com
- Phone:(214) 361-7311, (888) 273-4683
- Email:
- Additional Employees:
- Marcel Stillekens Owner
- Outdated Info? Add company information suggestion
- This Company Page started on June 5th, 2014.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
79
- Unresolved Reported Damage $19,494.71
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We are sorry that you have experienced complications. Please help us get to the bottom of this by sending your booking number to [email protected], so we can help solve your problem.
Thanks and kind regards,
Hotelsone
We’re very sorry this happened to you. Thanks for bringing it to our attention. Please send your booking number to [email protected]. This gives us the opportunity to investigate your issue.
Thanks and kind regards,
Hotelsone
We are sorry that you have experienced complications, thanks for mentioning it. Please help us get to the bottom of this by sending your booking number to [email protected]. This gives us the opportunity to investigate your issue.
Thanks and kind regards,
Hotelsone
We’re very sorry, thanks for mentioning it to us. Please send your booking number to [email protected]. This gives us the opportunity to investigate your issue.
Thanks and kind regards,
Hotelsone
We are sorry that you have experienced complications. Please help us get to the bottom of this by sending your booking number to [email protected], so we can help solve your problem.
Thanks and kind regards,
Hotelsone
Thank you for your e-mail in regards to booking number 150060457.
Our apologies for the inconvenience you have experienced while booking through us.
We picked up this case and will investigate it. We will update you shortly.
Please let me know if you have any questions.
Kind Regards,
Hotelsone
Thank you for taking the time to review us. Our excuses for the delayed reply. We apologize for any confusion or inconvenience when making the reservation.This issue is being addressed. We will also look in to the matter of the customer service. We want our customers to be treated respectfully.
Kind regards,
Hotelone.com
Thank you for taking the time to review us. Our excuses for the delayed reply.Our apologies for the inconvenience. We do have a currency option at the top of our website, but something must have gone wrong during the bookings process. We will address this issue.
Kind regards,
Hotelone.com
Sorry for the delayed response. Thank you for taking the time to review us. Our apologies for the inconvenience experienced. Something must have gone wrong during the bookings process. Could you send us your bookings number, so we could be better of assistance to figure out what went wrong.
Kind regards,
Hotelone.com
We are dreadfully sorry for any delay in the refund process. We thank you for revealing to us the site error and following up on the delay of the refund.
We have confirmed that the refund has now been processed. The refund of 131.45 USD will take 24 hours to clear our system from the date of issuance. The bank should post the refund within 3-7 days.
Please let us know if you have any questions.
Kind regards,
Hotelsone.com
We are very sorry for the confusion. Can you send us your bookingnumber and full name, so we can solve this problem? Thanks in advance.
Kind regards,
Hotelsone.com
Our apologies for the inconvenience. Can you send us your bookingnumber, so we can try to solve this issue as soon as possible? Thanks in advance.
Kind regards,
Hotelsone.com
Our apologies for the misunderstanding. Can you send us your bookingnumber? We will look into this issue and try to solve it with the help of our customer service.
Kind regards,
Hotelsone.com
We're very sorry for the inconvenience. Could you provide us your name and booking number? We will need that information in order to address this issue. Thanks in advance.
Kind regards,
Hotelsone.com
Our apologies for the confusion. Can you send
us your full name and bookingnumber, so we will look
into this issue.
Kind regards,
Hotelsone.com
Our apologies for the inconvenience. Please supply us the booking numbers and your name. We will need this information in order to service this request. Thank you in advance.
Kind regards,
Hotelsone.com
Can you contact customer care for assistance so that they may locate the reservation and try to solve this issue? Thanks in advance.
Kind regards,
Hotelsone.com
Our apologies for the confusion. Can you send us
your bookingnumber, so we can look at this issue and solve it? Thank you in advance.
Kind regards,
Hotelsone.com
We do not offer a Hampton Inn in Batesville AR. You typed "Batesville" into the search option and may have accidentally selected Batesville IN.
Unfortunately, we have been charged a one night penalty for the cancellation and will not be able to offer a refund.
Kind regards,
Hotelsone.com
Sorry to hear that your booking did not go as planned, and that the refund is not on your account yet. Can you please email your booking number to [email protected], so we so we can look into this issue with our customer service?
Kind regards,
Hotelsone.com