HotelsOne.com,
Complaint 267299 Details

  • Date Occurred: 07/19/2013
  • Reported Damages: $228.48
  • Location: internet
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I thought I was on the website for Days Inn in Bozeman, MT. I reserved a room for the weekend of August 17th, 2013 and gave my credit card number to hold the room like every motel I've ever stayed does. Without realizing it I was actually on Hotels One site. They immediately processed my credit card and now I am unable to attend the wedding. I called the Days Inn in Bozeman and the manager gave me a number to call. I talked to a customer service agent and they said they would refund the money. I haven't seen it yet.

Do You Have a Complaint?

Submit a Complaint

Comments

  • HotelsOne
  • HotelsOne SBID #f8dee93321
  • Posted 08/19/2013
  • Dear customer,

    Sorry to hear that your booking did not go as planned, and that the refund is not on your account yet. Can you please email your booking number to [email protected], so we so we can look into this issue with our customer service?

    Kind regards,

    Hotelsone.com
  • Was this helpful?

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • HotelsOne.com,   logo

Company Statistics

  • Complaint Against HotelsOne.com,
  • Complaints Filed: 79
  • Reported Damages: $19,494.71
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.