HotelsOne.com,
Complaint 277215 Details
- Date Occurred: 09/25/2013
- Reported Damages: $129.00
- Location: Hobart, Tasmania, Australia
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was making a booking through hotelsone. After entering credit card details, the website failed with a grey screen and message "unable to display page". I couldn't retrieve my booking and going back to the beginning saw that rooms were no longer available. I then made another booking through hotelsone with another hotel. HotelsOne had sent seperate emails that day confirming the 2 bookings, but I didn't see them until the next day and immediately advised them that my first booking online had failed and shouldn't have been proceeded with. HotelsOne didn't contact the hotel in question until the day after my supposed check-in and have advised that there will be no refund.
- Anonymous SBID #3a91316c30
- Posted 09/27/2013
Comments
- HotelsOne SBID #8f3279eca7
- Posted 10/14/2013
-
Dear Customer,
Our apologies for the inconvenience. Please supply us the booking numbers and your name. We will need this information in order to service this request. Thank you in advance.
Kind regards,
Hotelsone.com -
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Company Statistics
- Complaint Against HotelsOne.com,
- Complaints Filed: 79
- Reported Damages: $19,494.71
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