Hotelsne.com
Complaint 270446 Details

  • Date Occurred: 07/25/2013
  • Reported Damages: $115.07
  • Location: online

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I made reservations through them (only because their name came up first in line - looking like it was the Hilton Inn). We were needing to go to a family member's funeral.
I realized that it wasn't the Hotel's website when I went to reserve a second room a few hours later. The Hilton Inn site offered me discounts for AARP, AAA and Military reasons. So I proceeded to make reservations for 2 rooms directly and then went and cancelled the original one with hotelsone.
They charged me half the one night rate as a penalty for doing so, literally within hours!
The policy is stated at the end of 2 pages in MINUTE print. Neither the Hilton nor other booking agencies have done this to me before!

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Comments

  • HotelsOne
  • HotelsOne SBID #8f3279eca7
  • Posted 08/30/2013
  • Dear Edith,

    Our apologies for the confusion. Can you send us
    your bookingnumber, so we can look at this issue and solve it? Thank you in advance.

    Kind regards,
    Hotelsone.com
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Business Profile Summary

  • HotelsOne.com,   logo

Company Statistics

  • Complaint Against HotelsOne.com,
  • Complaints Filed: 79
  • Reported Damages: $19,494.71
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