Hotelsne.com
Complaint 270446 Details
- Date Occurred: 07/25/2013
- Reported Damages: $115.07
- Location: online
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I made reservations through them (only because their name came up first in line - looking like it was the Hilton Inn). We were needing to go to a family member's funeral.
I realized that it wasn't the Hotel's website when I went to reserve a second room a few hours later. The Hilton Inn site offered me discounts for AARP, AAA and Military reasons. So I proceeded to make reservations for 2 rooms directly and then went and cancelled the original one with hotelsone.
They charged me half the one night rate as a penalty for doing so, literally within hours!
The policy is stated at the end of 2 pages in MINUTE print. Neither the Hilton nor other booking agencies have done this to me before!
- Edith SBID #cba13bbe97
- Posted 08/28/2013
Comments
- HotelsOne SBID #8f3279eca7
- Posted 08/30/2013
-
Dear Edith,
Our apologies for the confusion. Can you send us
your bookingnumber, so we can look at this issue and solve it? Thank you in advance.
Kind regards,
Hotelsone.com -
- thumb up
- 0
- thumb down
- 0
- flag
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against HotelsOne.com,
- Complaints Filed: 79
- Reported Damages: $19,494.71
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.