User Profile for HotelsOne - 119271 | Scambook

Profile for: HotelsOne

Joined on Sep 11th, 2012

HotelsOne has not submitted any complaints

Conversations HotelsOne participated in

HotelsOne Complaint 146869 for $152.00

Company: HotelsOne.com,
Damages: $152.00
Submitted: Aug 15th, 2014
Dear Sir or Madam, We are sorry that you have experienced complications. Please help us get to the bottom of this by sending your booking number to b…

HotelsOne Complaint 154208 for $160.00

Company: HotelsOne.com,
Damages: $160.00
Submitted: Sep 5th, 2014
Dear Sir or Madam, We’re very sorry this happened to you. Thanks for bringing it to our attention. Please send your booking number to [email protected]…

HotelsOne.com, Complaint 160715 for $1,898.71

Company: HotelsOne.com,
Damages: $1898.71
Submitted: Sep 25th, 2014
Dear Susan, We are sorry that you have experienced complications, thanks for mentioning it. Please help us get to the bottom of this by sending your…

HotelsOne.com, Complaint 166662 for $500.00

Company: HotelsOne.com,
Damages: $500.00
Submitted: Oct 12th, 2014
Dear Sir or Madam, We’re very sorry, thanks for mentioning it to us. Please send your booking number to [email protected]. This gives us the opportun…

HotelsOne.com, Complaint 174010 for $211.67

Company: HotelsOne.com,
Damages: $211.67
Submitted: Nov 1st, 2014
Dear Sir or Madam, We are sorry that you have experienced complications. Please help us get to the bottom of this by sending your booking number to b…

Holelsone Complaint 188031 for $340.00

Company: HotelsOne.com,
Damages: $340.00
Submitted: Dec 6th, 2014
Dear Sir/Madame, We're very sorry that you have experienced problems with your booking on Hotelsone. We want to get to the bottom of this! Could you…

HotelsOne.com, Complaint 195958 for $100.00

Company: HotelsOne.com,
Damages: $100.00
Submitted: Jan 2nd, 2013
Hi Leigh, Thanks for this message. I hope you will give us the opportunity to fix this problem, so it can't happen again. Could you email us your boo…

HotelsOne.com, Complaint 199358 for $50.00

Company: HotelsOne.com,
Damages: $50.00
Submitted: Jan 12th, 2013
Dear Sir/Madame, Sorry to hear about the problems with your Hotelsone booking. We're very sorry and want to solve this problem. Can you provide us wi…

HotelsOne.com, Complaint 205207 for $655.47

Company: HotelsOne.com,
Damages: $655.47
Submitted: Jan 28th, 2013
Dear Jerry, Thanks for your message. We're very sorry that you have experienced complications with your booking. Can you email your booking number to…

HotelsOne.com, Complaint 206073 for $515.36

Company: HotelsOne.com,
Damages: $515.36
Submitted: Jan 30th, 2013
Dear Susan, We're sorry that you experienced complications with your booking. We'll try to fix your problem, and get in contact with you soon. Thank…

HotelsOne.com, Complaint 206210 for $76.75

Company: HotelsOne.com,
Damages: $76.75
Submitted: Jan 30th, 2013
Hi David, Thanks for giving us this signal. We're sorry that your booking went wrong. Let us fix this problem. Can you email your booking number to b…

HotelsOne.com, Complaint 206283 for $82.46

Company: HotelsOne.com,
Damages: $82.46
Submitted: Jan 31st, 2013
Dear Tara, We are sorry that you have experienced complications! Please email your Reservation number/booking ID to [email protected], so we can inv…

HotelsOne.com, Complaint 206559 for $101.97

Company: HotelsOne.com,
Damages: $101.97
Submitted: Feb 1st, 2013
Dear Rick, We're sorry this happened to you. An upgrade should have been offered to you. Can you please email your booking number to [email protected]…

HotelsOne.com, Complaint 207485 for $115.43

Company: HotelsOne.com,
Damages: $115.43
Submitted: Feb 4th, 2013
Dear sir or madame, We're very sorry this happened to you. Can you please email your booking number to [email protected], so we can look at the situa…

HotelsOne.com, Complaint 207613 for $2,238.74

Company: HotelsOne.com,
Damages: $2238.74
Submitted: Feb 5th, 2013
Dear Roger, We're sorry that you have experienced complications with your booking and the 'manage your booking' module. If you're charged for your ro…

HotelsOne.com, Complaint 208252 for $79.94

Company: HotelsOne.com,
Damages: $79.94
Submitted: Feb 6th, 2013
Dear mister or madame McKinney, We're very sorry this happened to you. If the booking was cancelled you are entitled a refund! Can you please email u…

HotelsOne.com, Complaint 211857 for $89.00

Company: HotelsOne.com,
Damages: $89.00
Submitted: Feb 17th, 2013
Dear mister or madame, Thanks for mentioning this to us. We'll contact the hotel to talk with them about your complaint. Kind regards, Hotelsone.co…

HotelsOne.com, Complaint 213373 for $673.65

Company: HotelsOne.com,
Damages: $673.65
Submitted: Feb 21st, 2013
Dear Annie, Thanks for mentioning this case to us. We're sorry this happened to you and want to solve the problem. Can you email us your booking numb…

HotelsOne.com, Complaint 218887 for $236.00

Company: HotelsOne.com,
Damages: $236.00
Submitted: Mar 11th, 2013
Dear mister or madame, Thanks for sharing you experiences with us, and sorry for the fact that your stay was dissapointing. Can you send us your boo…

HotelsOne.com Complaint 220955 for $754.00

Company: HotelsOne.com,
Damages: $754.00
Submitted: Mar 18th, 2013
Dear Sheila, Thanks for you message, and our apologies for your negative experience. Can you please give us your booking number, than we will try to…

HotelsOne.com, Complaint 223552 for $60.00

Company: HotelsOne.com,
Damages: $60.00
Submitted: Mar 27th, 2013
Dear madame or mister, We're sorry that your booking didn't go as planned. Can you please email your booking number to [email protected]? Than we…

HotelsOne.com, Complaint 224056 for $126.79

Company: HotelsOne.com,
Damages: $126.79
Submitted: Mar 28th, 2013
Dear Michelle, We're sorry to hear that you experienced complications with your booking. If you are entitled a refund we will give it to you of cours…

HotelsOne.com, Complaint 228699 for $65.76

Company: HotelsOne.com,
Damages: $65.76
Submitted: Apr 10th, 2013
Dear madame or mister, We're sorry that your booking through our website didn't go as planned and you experienced unclear regulation. Can you please…

HotelsOne.com, Complaint 230024 for $348.04

Company: HotelsOne.com,
Damages: $348.04
Submitted: Apr 14th, 2013
Dear madame or mister, Condolenced with the loss of your family member and thanks for your message, booking number. We'll look into the details of yo…

HotelsOne.com, Complaint 234953 for $88.00

Company: HotelsOne.com,
Damages: $88.00
Submitted: Apr 28th, 2013
Dear madame or mister, We're sorry for the problems you experienced during your booking. Can you email us your booking number to [email protected]…

HotelsOne.com, Complaint 235622 for $739.28

Company: HotelsOne.com,
Damages: $739.28
Submitted: Apr 30th, 2013
Dear sir or madame, We're sorry if the cancelation policy is unclear. Can you please email your booking number to [email protected], so we can in…

HotelsOne.com, Complaint 237038 for $112.43

Company: HotelsOne.com,
Damages: $112.43
Submitted: May 4th, 2013
Dear sir or madame, We're very sorry our cancelation policy was unclear to you. We want to investigate your booking, can you please email your bookin…

HotelsOne.com, Complaint 237393 for $162.00

Company: HotelsOne.com,
Damages: $162.00
Submitted: May 5th, 2013
Dear sir or madame, Sorry for the complications with your booking. When you're entitled a refund we will of course give you one. Can you email your b…

HotelsOne.com, Complaint 237519 for $5.00

Company: HotelsOne.com,
Damages: $5.00
Submitted: May 6th, 2013
Dear sir or madame, We're sorry for this complication during your booking. Can you please email your bookingnumber to [email protected], so we ca…

HotelsOne.com, Complaint 239289 for $300.00

Company: HotelsOne.com,
Damages: $300.00
Submitted: May 10th, 2013
Dear sir or madame, We're very sorry our cancelation policy was unclear and for the complications during your booking. Can you please email your book…

HotelsOne.com, Complaint 241212 for $80.00

Company: HotelsOne.com,
Damages: $80.00
Submitted: May 16th, 2013
Dear sir/madame, We're very sorry this happened to you. Can you please email your booking number to [email protected], so we can at least investi…

HotelsOne.com, Complaint 242981 for $44.20

Company: HotelsOne.com,
Damages: $44.20
Submitted: May 21st, 2013
Dear sir/madam, We're very sorry for the inconvenience.Can you send your bookingnumber to: [email protected], so we can look into this issue? K…

HotelsOne.com, Complaint 244927 for $75.90

Company: HotelsOne.com,
Damages: $75.90
Submitted: May 28th, 2013
Dear sir/madame, Sorry to hear about this bad experience, thanks for brining it to our attention. Can you email us your booking number at webcare@hot…

HotelsOne.com, Complaint 248163 for $2.00

Company: HotelsOne.com,
Damages: $2.00
Submitted: Jun 6th, 2013
Dear sir/madame, Thanks for bringing this misunderstanding to our attention. We assumed the payment policy on our website is clear, but can you maybe…

HotelsOne.com, Complaint 248903 for $92.00

Company: HotelsOne.com,
Damages: $92.00
Submitted: Jun 9th, 2013
Dear sir/madame, We're very sorry to hear of your bad experience, and even more sorry about the poor service you received. Can you please email us yo…

HotelsOne.com, Complaint 252298 for $80.00

Company: HotelsOne.com,
Damages: $80.00
Submitted: Jun 20th, 2013
Dear Arash, We're very sorry for the bad service you have experienced. We will look into your problem and try to solve it. Regards, Hotelsone.com

HotelsOne.com, Complaint 255387 for $79.64

Company: HotelsOne.com,
Damages: $79.64
Submitted: Jul 1st, 2013
Dear Customer, We're very sorry to hear of your bad experience. Can you please email us your booking number at [email protected], so we can look…

HotelsOne.com, Complaint 258797 for $400.00

Company: HotelsOne.com,
Damages: $400.00
Submitted: Jul 10th, 2013
Dear Customer, We are very sorry for the inconvenience. Can you tell us which hotel you wanted to book in, so we can check with our customer service…

HotelsOne.com, Complaint 263148 for $200.00

Company: HotelsOne.com,
Damages: $200.00
Submitted: Jul 29th, 2013
Dear Customer, We are very sorry for the complications. Can you send us your bookingnumber, so we can check with our customer service and solve this…

HotelsOne.com, Complaint 263508 for $100.00

Company: HotelsOne.com,
Damages: $100.00
Submitted: Jul 31st, 2013
Dear Customer, We're very sorry for the inconvenience. Can you send us your bookingnumber, so we can investigate this issue? Thanks in advance. K…

HotelsOne.com, Complaint 267299 for $228.48

Company: HotelsOne.com,
Damages: $228.48
Submitted: Aug 15th, 2013
Dear customer, Sorry to hear that your booking did not go as planned, and that the refund is not on your account yet. Can you please email your book…

HotelsOne.com, Complaint 267769 for $125.00

Company: HotelsOne.com,
Damages: $125.00
Submitted: Aug 17th, 2013
Dear customer, Our apologies for the confusion. Can you send your bookingnumber to [email protected], so we can correct this issue? Thank you fo…

Hotelsne.com Complaint 270446 for $115.07

Company: HotelsOne.com,
Damages: $115.07
Submitted: Aug 28th, 2013
Dear Edith, Our apologies for the confusion. Can you send us your bookingnumber, so we can look at this issue and solve it? Thank you in advance.…

HotelsOne.com, Complaint 277215 for $129.00

Company: HotelsOne.com,
Damages: $129.00
Submitted: Sep 27th, 2013
Dear Customer, Our apologies for the inconvenience. Please supply us the booking numbers and your name. We will need this information in order to ser…

HotelsOne.com, Complaint 278450 for $145.05

Company: HotelsOne.com,
Damages: $145.05
Submitted: Oct 3rd, 2013
Dear Customer, Can you contact customer care for assistance so that they may locate the reservation and try to solve this issue? Thanks in advance.…

HotelsOne.com, Complaint 279189 for $220.00

Company: HotelsOne.com,
Damages: $220.00
Submitted: Oct 7th, 2013
Dear Jerrod, Our apologies for the confusion. Can you send us your full name and bookingnumber, so we will look into this issue. Kind regards, Ho…

HotelsOne.com, Complaint 279718 for $477.32

Company: HotelsOne.com,
Damages: $477.32
Submitted: Oct 10th, 2013
Dear Customer, We're very sorry for the inconvenience. Could you provide us your name and booking number? We will need that information in order to a…

HotelsOne.com, Complaint 281173 for $135.65

Company: HotelsOne.com,
Damages: $135.65
Submitted: Oct 17th, 2013
Dear Customer, Our apologies for the misunderstanding. Can you send us your bookingnumber? We will look into this issue and try to solve it with the…

HotelsOne.com, Complaint 285958 for $22.00

Company: HotelsOne.com,
Damages: $22.00
Submitted: Nov 10th, 2013
Dear Customer, We are very sorry for the confusion. Can you send us your bookingnumber and full name, so we can solve this problem? Thanks in advanc…

HotelsOne.com, Complaint 285986 for $1,100.00

Company: HotelsOne.com,
Damages: $1100.00
Submitted: Nov 10th, 2013
Dear Customer, Our apologies for the inconvenience. Can you send us your bookingnumber, so we can try to solve this issue as soon as possible? Thank…

HotelsOne.com, Complaint 292539 for $132.00

Company: HotelsOne.com,
Damages: $132.00
Submitted: Dec 10th, 2013
Dear Customer, We are dreadfully sorry for any delay in the refund process. We thank you for revealing to us the site error and following up on the d…

HotelsOne.com, Complaint 304060 for $102.00

Company: HotelsOne.com,
Damages: $102.00
Submitted: Jan 30th, 2014
Hi, Sorry for the delayed response. Thank you for taking the time to review us. Our apologies for the inconvenience experienced. Something must have…

HotelsOne.com, Complaint 305887 for $40.67

Company: HotelsOne.com,
Damages: $40.67
Submitted: Feb 8th, 2014
Hi, Thank you for taking the time to review us. Our excuses for the delayed reply. We apologize for any confusion or inconvenience when making the re…

HotelsOne.com, Complaint 308686 for $33.70

Company: HotelsOne.com,
Damages: $33.70
Submitted: Feb 23rd, 2014
Hi, Thank you for taking the time to review us. Our excuses for the delayed reply.Our apologies for the inconvenience. We do have a currency option…

HotelsOne.com, Complaint 315577 for $81.87

Company: HotelsOne.com,
Damages: $81.87
Submitted: Apr 8th, 2014
Dear Frances, Thank you for your e-mail in regards to booking number 150060457. Our apologies for the inconvenience you have experienced while book…