Complaint 174010 Details

  • Date Occurred: 10/30/2014
  • Reported Damages: $211.67
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Booked a hotel room and received two confirmations for the same room on same day. Called to clarify that I only needed one room for that day and was guaranteed that I would only be charged for one room. Called hotel and made sure that I only had one room reserved. When I got my credit card bill, I was charged two different amounts of the same reservation.
Called HotelsOne to have charges reversed and was told that the hotel did the billing. Called hotel and said that the third party company double charged. Probably will never see refund.

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  • HotelsOne
  • HotelsOne SBID #f8dee93321
  • Posted 11/07/2014
  • Dear Sir or Madam,

    We are sorry that you have experienced complications. Please help us get to the bottom of this by sending your booking number to [email protected], so we can help solve your problem.

    Thanks and kind regards,

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Business Profile Summary

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Company Statistics

  • Complaint Against,
  • Complaints Filed: 79
  • Reported Damages: $19,494.71
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