User Profile for Chelsea-Archivescom - 22419 | Scambook

Profile for: Chelsea-Archivescom

Joined on Oct 25th, 2011

Chelsea-Archivescom has not submitted any complaints

Conversations Chelsea-Archivescom participated in

Archives.com Complaint 28683 for $47.88

Company: Archives.com
Damages: $47.88
Submitted: Oct 22nd, 2013
Hi Justin, Archives offers a 7-day free trial and you can cancel online or by contacting our Customer Support team during that period to avoid charge.…

Archives.com Complaint 29919 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Oct 27th, 2013
Hi, our customer support team would be happy to issue you a refund. Please contact us at [email protected] or 1-888-896-4442. Sincerely, Chelsea-Ar…

Archives.com Complaint 29999 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Oct 27th, 2013
Hi, if you previously signed up for an Archives.com membership, your subscription automatically renews annually so you do not experience an interrupti…

Archives.com Complaint 30830 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Oct 30th, 2013
Hi Debbie, our friendly customer support team would be happy to issue you a refund. Please contact us at [email protected] or 1-888-896-4442. Since…

Archives.com Complaint 33023 for $47.88

Company: Archives.com
Damages: $47.88
Submitted: Nov 7th, 2013
Hi Antiquesjunebug, sorry for the confusion you experienced. If you had difficulty logging into Archives.com, please contact us directly so we can rec…

Archives.com Complaint 33385 for $79.28

Company: Archives.com
Damages: $79.28
Submitted: Nov 8th, 2013
Hi Bassdrummer, I’m sorry for the confusion but glad that our customer support team could assist you satisfactorily. Our customers are very important…

Archives.com Complaint 33856 for $47.88

Company: Archives.com
Damages: $47.88
Submitted: Nov 9th, 2013
Hi Antiquesjunebug, glad to hear we could be of help. We value our customers and providing quality customer service. Thanks for your kind words, and e…

Archives.com Complaint 35001 for $47.88

Company: Archives.com
Damages: $47.88
Submitted: Nov 13th, 2013
Hi Donald, We are sorry to hear that you didn’t find the information you were seeking. We offer a 7-day free trial so users can try out our services,…

Archives.com Complaint 35423 for $39.99

Company: Archives.com
Damages: $39.99
Submitted: Nov 14th, 2013
Hi Carl, Archives has a 7-day free trial, and during this period you can cancel online or by contacting our customer support team. We apologize if you…

Archives.com Complaint 35771 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Nov 15th, 2013
Hi Erika, Archives offers a 7-day free trial and you can cancel online or by contacting our Customer Support team during that period to avoid charge.…

Archives.com Complaint 36026 for $29.00

Company: Archives.com
Damages: $29.00
Submitted: Nov 16th, 2013
Hi Hklbrries, We have refunded your report and re-enabled your account. We apologize for the interruption in service. You should be able to sign in no…

Archives.com Complaint 36327 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Nov 16th, 2013
Hi Joseph, We have refunded your membership. We apologize for any difficulties you faced. We strive to make the sign-up process on Archives.com as sim…

Archives.com Complaint 36381 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Nov 16th, 2013
Hi, Archives.com is not affiliated with Ancestry.com. When you sign up for a 7-day free trial on Archives.com, you can cancel online or by contacting…

INF Archives.com - Charged Complaint 38785 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Nov 22nd, 2013
Hi Jenn, When you search for historical records on Archives.com, you have the option of signing up for a 7-day free trial membership. You may cancel a…

Archives.com Complaint 38798 for $30.00

Company: Archives.com
Damages: $30.00
Submitted: Nov 22nd, 2013
Hi Harleyflhp, Different states and counties have differing rules about processing requests for death certificates and other vital records. Some requi…

Archives.com Complaint 39937 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Nov 25th, 2013
Hi, Archives.com is not affiliated with Ancestry.com. When you sign up for a 7-day free trial on Archives.com, you can cancel online or by contacting…

Archives.com Complaint 40591 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Nov 27th, 2013
Hi Theola, We apologize that you had difficulty reaching our customer support team on the phone. Our hours of operation are the following: Monday thro…

INF* ARCHIVES.COM Complaint 41155 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Nov 28th, 2013
Hi JBennet, we're glad to see from your later posts that our customer service team was able to resolve this issue. For anyone else having a similar pr…

Archives.com Complaint 41162 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Nov 28th, 2013
Hi JBennet, we're glad to see from your later posts that our customer service team was able to resolve this issue. For anyone else having a similar pr…

Archives.com Complaint 41350 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Nov 29th, 2013
Hi JBennett, glad to here that our customer support team was able to help. Please feel free to contact us at [email protected] or 1-888-896-4442 if…

Archives.com Complaint 42929 for $39.99

Company: Archives.com
Damages: $39.99
Submitted: Dec 2nd, 2013
Hi Cndada, when you sign up for a membership on Archives.com, you have a 7-day free trial. You can cancel your membership in that window to avoid a ch…

Archives.com Complaint 43819 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Dec 5th, 2013
Hi SEMH, I'm sorry to hear about your negative experience. We need a bit more information to locate your account so we can rectify the situation. You…

Archives.com Complaint 45635 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Dec 9th, 2013
Hi Nancy, When you purchase a record from Archives.com, you have the option to sign up for a 7-day free trial membership. You may cancel any time in t…

Archives.com Complaint 46195 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Dec 11th, 2013
Hi Glenn, When you purchase a historical record or certificate from Archives.com, you have the option to sign up for a 7-day free trial membership. Yo…

Archives.com Complaint 46420 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Dec 12th, 2013
Hi Phyllis1952, When you purchase a historical record or certificate from Archives.com, you have the option to sign up for a 7-day free trial membersh…

Archives.com Complaint 47611 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Dec 14th, 2013
Hi Princessmomma33, we strive to make our sign-up and cancellation processes as simple and straightforward as possible, and we apologize for any confu…

Archives.com Complaint 49255 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Dec 20th, 2013
Hi Goworley, our member services team located your account and refunded your membership. You should have received a confirmation email and the charge…

Archives.com Complaint 50331 for $187.71

Company: Archives.com
Damages: $187.71
Submitted: Dec 22nd, 2013
Hi Stacey and Jonny, when you perform a search or order records on Archives.com, you have the option to sign up for a 7-day free trial membership. Aft…

INF. Archives.com Complaint 52969 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Dec 31st, 2013
Hi Stephanie, we are sorry to hear about your loss. When you search for records on Archives.com, you have the option of signing up for a 7-day free tr…

INF.Archives.com Complaint 52971 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Dec 31st, 2013
Hi Stephanie, we are sorry to hear about your loss. We have refunded the membership fee and sent you a confirmation email. It may take a few days for…

Archives.com Complaint 53973 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Jan 3rd, 2014
Hi FinnRhone, We're sorry for any confusion you faced. We'd be happy to provide a refund, but we need some more information to locate your account. Pl…

Archives.com Complaint 54238 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Jan 4th, 2014
Hi Suzibeep, Archives.com is a family history website. If you feel you were charged incorrectly, we would be happy to issue a refund. Please contact o…

Archives.com Complaint 56594 for $49.95

Company: Archives.com
Damages: $49.95
Submitted: Jan 9th, 2014
Hi Don, When you perform a search or purchase a report on Archives.com, you have the option of signing up for a 7-day free trial membership. You may c…

Archives.com Complaint 57876 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Jan 11th, 2014
Hi Betty, We try to make our sign-up and cancellation processes as straightforward as possible, and we're constantly working to improve. It sounds as…

Archives.com Complaint 58242 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Jan 12th, 2014
Hi Theresa, we are sorry to hear you didn't find the information you were seeking. If we can be of further assistance, please contact us directly at s…

Archives.com Complaint 59174 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Jan 14th, 2014
Hi Carol, When you search for records or purchase reports on Archives.com, you have the option of signing up for a 7-day free trial membership. You ma…

Archives.com Complaint 60067 for $59.88

Company: Archives.com
Damages: $59.88
Submitted: Jan 16th, 2014
Hi Aprilfool, We are sorry for any difficulties you faced. If you feel you were charged in error, please contact us at [email protected] with the s…

Inf Archives Complaint 60285 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Jan 17th, 2014
Hi Trish1055, we send an email prior to automatically renewing a subscription. If you signed up for Archives.com with an email address other than the…

Archives.com Complaint 61561 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Jan 19th, 2014
Hi Danny, When you purchase a report or historical record from Archives.com, you have the option to sign up for a 7-day free trial membership. You can…

Archives.com Complaint 61605 for $34.95

Company: Archives.com
Damages: $34.95
Submitted: Jan 19th, 2014
Hi Parrotsale, I'm sorry to hear you did not find the information you were seeking. It sounds like you may not have fully completed the cancellation p…

Archives.com Complaint 62778 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Jan 22nd, 2014
Hi Rosemary, When you purchase a historical record or perform a search on Archives.com, you have the option to sign up for a 7-day free trial membersh…

Archives.com Complaint 62855 for $99.83

Company: Archives.com
Damages: $99.83
Submitted: Jan 23rd, 2014
Hi CaitlynHill, We have refunded the charges in your account. It appears you had signed up for a membership with one of our partners in addition to o…

Archives.com Complaint 63731 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Jan 24th, 2014
Hello, Archives.com partners with One Great Family. When customers purchase a One Great Family membership through Archives.com, they have the option t…

Archives.com Complaint 65035 for $39.95

Company: Archives.com
Damages: $39.95
Submitted: Jan 27th, 2014
Hi Chickabout, When you purchase a report from Archives.com, you have the option to sign up for a 7-day free trial membership. You may cancel during t…

Archives.com Complaint 66586 for $59.88

Company: Archives.com
Damages: $59.88
Submitted: Jan 30th, 2014
Hi Amanda, Archives.com is an online genealogy service. The INF refers to our parent company, Inflection. When you purchase a historical record or sta…