Archives.com
Complaint 61605 Details
- Date Occurred: 01/19/2014
- Reported Damages: $34.95
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Read about their 7 day free option, and that I must cancel within 7 days or I would be charged the 34.94. After reviewing the material that I was in need of; I found that they could not provide any of this pertinent information. The same day that I opened the account, is the same day I deleted the account.
They still charged me although I cancelled within the 7 days.
At this point I am trying to find out about their contact information. If I do not receive such, and do not receive a credit. There will be some action on my part.
- parrotsale SBID #a27183263a
- Posted 01/19/2014
Comments
- Chelsea-Archivescom SBID #39d444413a
- Posted 01/23/2014
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Hi Parrotsale,
I'm sorry to hear you did not find the information you were seeking. It sounds like you may not have fully completed the cancellation process. If you were intending to cancel within the seven days, we would be happy to provide you with a refund. Please contact us at [email protected] or 1-888-896-4442. Sincerely, Chelsea-Archives.com. -
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- parrotsale SBID #a27183263a
- Posted 01/28/2014
- Archives.com came through with flying colors. They have credited my account for the full amount of the charge. BUT I do have a problem with M&T Bank. They charged me an overdraft charge due to Archives.com billing. Archives.com sent a letter to M&T Bank explaining that there must have been some sort of technical error regarding the charge. I still have not received a credit from M&T bank for the overdraft fee!
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- parrotsale SBID #a27183263a
- Posted 01/28/2014
- Archives.com came through with flying colors. They have credited my account for the full amount of the charge. BUT I do have a problem with M&T Bank. They charged me an overdraft charge due to Archives.com billing. Archives.com sent a letter to M&T Bank explaining that there must have been some sort of technical error regarding the charge. I still have not received a credit from M&T bank for the overdraft fee!
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Company Statistics
- Complaint Against Archives.com
- Complaints Filed: 424
- Reported Damages: $24,090.81
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