Archives.com
Complaint 33385 Details
- Date Occurred: 10/18/2013
- Reported Damages: $79.28
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
This company is tied in with familylink.com. I received an e-mail on September 27, 2011,from familylink because I had looked up information on their site in June. The e-mail invited me to search for family information and to register with archives.com for a brief 3-day "trial." When I tried to cancel before the trial was up, the procedure for doing so was so confusing that I missed the deadline and was billed $39.95 for a year's membership. At the same time, I was billed to pay another vendor $39.33 for a service that I had not requested. I called my credit card company and disputed both charges.
- bassdrummer SBID #3701041253
- Posted 11/08/2013
Comments
- Chelsea-Archivescom SBID #dcb6b6392e
- Posted 11/08/2013
- Hi Bassdrummer, I’m sorry for the confusion but glad that our customer support team could assist you satisfactorily. Our customers are very important to us. If you have any other questions, please contact us at [email protected] or 1-888-896-4442. Sincerely, Chelsea-Archives.com
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Company Statistics
- Complaint Against Archives.com
- Complaints Filed: 424
- Reported Damages: $24,090.81
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.