AirBNB
Complaint 285769 Details

Sorry for my bad english.

it's was my first time on Airbnb
I was booking an home for december. i contacted the host via airbnb and he said to write my mobile number to his email, (1st error) beacause the website oscure it.
Than the conversation has continued via email. (2nd error)
He asked me some personal information to confirm the booking.
Some minutes later i recived a sms ( i will send you a photo, it's really well done) saying that the prenotation was ok and to check the email.
I checked the email and i found a really really well done email with the payment information via bank trasfer.
I thought that the payment was to Airbnb agent ( as the payment info said) (3rd error) and so i was sure it was ok.
So i paid!!
The day after i read to never pay outside Airbnb, and i found this website with lot of scams!!
I called immediately the bank to block the operation but it was to late... money has gone.
The mobile's host is off, and via email he has disappeared
But it's not finish, because today i received an email from a german person who was asking info to me for renting the same home as mine.
At the end of the email there was a button "reply" that send you to this website; it's a FAKE! http://www.airbnb.com.srvsdu.de/login/index.php#
I think this website steal the username and password so the thieves can post ads in your name!! And that's why there are a lot of ads that disappeared so frequently; the thief publish the ads and when he someone ask for info he moves the conversation on email and than he cancelled immediately the ads and the private message, so the real person of the account can't detect it
I tried to contact other host and i found one that propose me to pay the same Iban to which i paid. So this is a criminal organization!