HotelsOne.com,
Complaint 224056 Details

  • Date Occurred: 02/22/2013
  • Reported Damages: $126.79
  • Location: Uncertain

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I attempted to make a reservation through HotelsOne on February 22nd of this year for our overnight stay in Honolulu. They quickly took my money, and yet never sent a confirmation e-mail, and never made the reservation for me!! I am embarrassed that I did not Google the company first to read all of the terrible reviews, and now I am out a lot of money and have no reservation for the first night of my first trip to Hawaii. Needless to say, I am quite the unsatisfied customer and even if I do miraculously receive a refund, I would never ever recommend using this company to anyone.

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Comments

  • HotelsOne
  • HotelsOne SBID #653fdd4f34
  • Posted 03/29/2013
  • Dear Michelle,

    We're sorry to hear that you experienced complications with your booking. If you are entitled a refund we will give it to you of course! Can you please email us your booking number at [email protected], so we can investigate your booking and solve this problem?

    King regards,

    Hotelsone.com
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Business Profile Summary

  • HotelsOne.com,   logo

Company Statistics

  • Complaint Against HotelsOne.com,
  • Complaints Filed: 79
  • Reported Damages: $19,494.71
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.