Complaint 15518 Details
- Date Occurred: 08/26/2011
- Reported Damages: $179.55
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
I purchased a book, "The Tiger" in November of last year as a gift for my brother's upcoming birthday. One book at about $13.00 with an offer of free shipping....they continued to hit my Discover card with $19.95 charges for nine months before I caught the problem. I tried to talk with them - only to find that they REM initially offered a one month refund - I insisted that was not enough - it went to two refunds - I insisted on speaking with a supervisor and was told none were available - I continued to insist and finally got REM to admit that yes there was a supervisor - but I couldn't talk to her - she was unavailable - I continued to insist - and finally because of my insistence - I did talk with supervisor CG who upped the refund to two months with consideration to their customer service dept. that I be granted a third refund - still that's not enough - I did not join their membership - didn't sign a contract and I am convinced that they know that but are so obstinate that they prey upon many - I have contacted my credit card company to fight this.
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Business Profile Summary
- Complaint Against DiscountBookSale.com
- Complaints Filed: 54
- Reported Damages: $8,397.84
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.