Complaint 174917 Details

  • Date Occurred: 11/04/2013
  • Reported Damages: $119.40
  • Location: Florida

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I purchased a used paperback book November 2011 at a discounted rate, first time buyer. They took my card and have been charging me $9.95 every month since then. I am remiss in not catching this charge earlier, having only seen it today. I called my credit card company to investigate. We had a 3-way call with Dan and he offered 2 months refund of $19.95 but nothing further. The used paperback book cost me $119.40 plus interest...

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 120.00

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  • BBV-supportteam
  • BBV-supportteam SBID #cf25ee06c8
  • Posted 11/07/2014
  • Hello, I'm Jack from the DiscountBookSale Support team.

    We take all comments about our products and services very seriously. Please note that we only deal in Brand new items and do not sell used books.

    Please note that you joined our membership and you are charged for the membership fee.

    Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.

    Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order, $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.

    Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.

    To contact us, please visit

    We also invite you to see what other customers are saying about our services, please visit our Testimonials page at:

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Business Profile Summary

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Company Statistics

  • Complaint Against
  • Complaints Filed: 54
  • Reported Damages: $8,397.84
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