SeatWave
Complaint 71440 Details

  • Date Occurred: 01/28/2014
  • Reported Damages: $198.19
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

A friend purchased 4 ticktes from SEATWAVE for tickets at O2 London, she was charged a total of £368.19 for four tickets, so we assumed we had got the best seats for that price, BUT when my friend gave us our tickets on the day, the face value was £42.50, so the face value times four totals £170.00 the other charge of £198.19 is SEATWAVE profit.

A total SCAM of course they say they have their reasons for such a huge mark up, but should this be allowed????

Do You Have a Complaint?

Submit a Complaint

Comments

  • Seatwave
  • Seatwave SBID #7d50ec4d26
  • Posted 02/17/2014
  • Seatwave is a marketplace where people can buy and sell their concert tickets safely. Since we don’t set or control the selling price for the tickets, we make sure that the face value of every ticket is shown prior to purchase. Along with showing the face value of the tickets we also have interactive venue maps which will allow you to see the location of the tickets in order to make it clear where and what sort of view you can expect.
  • Was this helpful?
  • Seatwave
  • Seatwave SBID #7d50ec4d26
  • Posted 02/17/2014
  • Seatwave is a marketplace where people can buy and sell their concert tickets safely. Since we don’t set or control the selling price for the tickets, we make sure that the face value of every ticket is shown prior to purchase. Along with showing the face value of the tickets we also have interactive venue maps which will allow you to see the location of the tickets in order to make it clear where and what sort of view you can expect.
  • Was this helpful?
  • Seatwave
  • Seatwave SBID #f42e2e517b
  • Posted 04/16/2013
  • Hi there,

    Thank you for your feedback.

    The price printed on the tickets is the face value at which the tickets were originally purchased by your seller.
    As we are an online ticket marketplace, your seller will have chosen a price at which they wished to sell their tickets when they listed them for sale. We don't set the prices ourselves.

    We always try to provide as much information to our buyers when you're purchasing tickets so you can make an informed choice.
    Our interactive maps and ‘View from' enables you to see where the tickets are located and market pricing information is available so you can see how much tickets have been selling for.

    We have several features on our buying page that help you to minimise your search. One of the features is a sliding scale price bar where you can even select a maximum price and only the tickets within your selected price range will appear so you can choose exactly how much you would like to spend, without being out of pocket.

    We can assure you that the face value is shown for every transaction on the buying page before you enter your payment details.

    Seatwave
  • Was this helpful?

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • SeatWave logo

Company Statistics

  • Complaint Against SeatWave
  • Complaints Filed: 4
  • Reported Damages: $322,311.97
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.