SeatWave
Complaint 229381 Details

  • Date Occurred: 04/12/2013
  • Reported Damages: $173.78
  • Location: Bulgaria
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Hahaha, gonna have a right rave here!
My mum ordered 3 tickets to see P!NK in Manchester on Sunday 14th April!
Baring in mind she ordered these in September 2012.
It's now two days till' the event and the tickets have only just arrived, only 2 of the 3 ordered arrived!
I am fuming because she has been waiting for this for ages, and its heartbreaking to see her disappointed so she's going to demand a DOUBLE refund, like the website states.
Also, maybe if the bloody number wasn't so hard to get hold of, it would be much simpler, but no, we have to get it off a council website and then when you call up, it's 10p a minute and it takes about ten minutes to be connected, it'd help if the call centre wasn't in BULGARIA! This is the stupidest, most awful website ever created, because they are pathetic, never EVER EVER EVER USE!!
Scamming, lying, cheating, I could go to the police, and I have a good to mind to do exactly that...
Never use, never recommend, don't be fooled...

Do You Have a Complaint?

Submit a Complaint

Comments

  • Seatwave
  • Seatwave SBID #f42e2e517b
  • Posted 04/16/2013
  • Hi there,
    Our priority here at Seatwave is to ensure that we get you to the chosen event so we are very careful to follow up any unusual issues that may arise and this would have been one of them.
    Seatwave is a marketplace where people can buy and sell tickets. This means that we at seatwave do not sell the tickets ourselves and all the tickets listed come from fans and distributors around the world. We can assure you that we have strict terms and conditions in place to ensure sellers fulfil their orders as advertised.
    However, in the very unlikely event that a seller is unable to fulfil a sale, seatwave protects the buyer with a ticket guarantee, which means we will step in and try to source replacement tickets regardless of any potential expense to us, as we genuinely care about getting people to live events.
    We understood the importance of this event and the plans you had made and therefore did not want to leave you without tickets, which is why we have put in all our efforts in to sourcing you replacement tickets.
  • Was this helpful?

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • SeatWave logo

Company Statistics

  • Complaint Against SeatWave
  • Complaints Filed: 4
  • Reported Damages: $322,311.97
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.