AirBNB
Complaint 229319 Details

  • Date Occurred: 04/03/2013
  • Reported Damages: $100.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

My wife Marny and I returned from Beijing, China on Air China flight 991, April 3, 2013. Flight 991 was one hour forty minutes late departing Beijing. As a result we missed our Westjet connecting flight 210 which departed at 2:30 PM despite the fact we had allowed two hours and fourty minutes for transfer in Vancouver. Air China 991 was to arrive at 11:50 AM but was delayed until 1:30 PM. The delay did not allow us to collect our luggage, clear customs, change terminals and board Westjet flight 210 at 2:30 PM. As a result we had to reschedule to Westjet 194 at 5:00 PM and were charged a $50.00 per person change fee for a total of $100.
I contacted Air China customer service requesting compensation for their delay. They refused to respond positively to my request.
Jim(Personal Information Removed)

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Business Profile Summary

  • AirBNB logo

Company Statistics

  • Complaint Against AirBNB
  • Complaints Filed: 55
  • Reported Damages: $274,861.03
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