HotelsOne.com,
Complaint 213373 Details
- Date Occurred: 02/21/2013
- Reported Damages: $673.65
- Location: Washington
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I tried booking a room with the DFW Hyatt online. When I clicked on the website I assumed it would take me to Hyatt's reservation site. Unbeknownst to me it took me to Hotelsone.com. I was confident that I made my reservation with the Hyatt. Today I found out the client I was meeting with was staying at the DFW Grand Hyatt, so I attempted to change my 3-room reservation to the DFW Grand Hyatt. Via my phone conversation I was informed by a Hotelsone.com employee that I could change my reservation but I would be still be charged for the DFW Hyatt rooms. I believed Hotelsone.com's system is a scam and I would use this Hyatt or this system again. I expect a refund.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 674.00
- AnnieT SBID #0c6d3198e5
- Posted 02/21/2013
Comments
- HotelsOne SBID #f8dee93321
- Posted 02/23/2013
-
Dear Annie,
Thanks for mentioning this case to us. We're sorry this happened to you and want to solve the problem. Can you email us your booking number (to [email protected]) so we can find out what went wrong?
Kind regards,
Hotelsone.com -
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Company Statistics
- Complaint Against HotelsOne.com,
- Complaints Filed: 79
- Reported Damages: $19,494.71
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