JustCloud
Complaint 210135 Details
- Date Occurred: 02/11/2013
- Reported Damages: $125.00
- Location: justcloud.com also called JustCloud
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
In July of 2012, I signed up for $14.95 USD worth of services. All on that one day was urged to sign on for more "unlimited" services. The total charges to my card came to $110 USD It took awhile because I trusted this company based on reviews read, but ultimately I realized that though I had contracted for 9 GB of storage, they'd afforded me 49 MB, and the files stored on my account were a mere fraction of the files I had on my computer. More recently I read in a complaint review that if one does not notify the company, two weeks in advance, it auto renews, charging your card. Turns out this is true. I wrote customer service numerous times and was answered by a different individual each reply. At first I was promised a refund, then much stalling around Pay Pal refunding, then a refund of $37.42 USD or equally ridiculous, out of the hat sum. Final insult, they warned me that they were charging $14.95 USD for me to early terminate my year's "contract." To sum up, inferior service in the first place, bad customer relations, and fine-print charges added on. One of the worst experiences I have ever had with an online company. Oh, they did offer me 6 months additional free, but I could not trust them and just had to cancel(then pay for it) so they have no excuse to charge me. I don't have access to the computer from which they stored my files, and s they didn't store most of them anyway, the company has really cost me more than the waste of money and time. I had research-writing work in progress I can not now ever recover though I paid to secure it. DO NOT buy into their scam practices.
- Emma SBID #302ac3c7a4
- Posted 02/12/2013
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Company Statistics
- Complaint Against JustCloud
- Complaints Filed: 100
- Reported Damages: $682,375.46
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.