AirBNB
Complaint 191233 Details
- Date Occurred: 11/30/2014
- Reported Damages: $3,619.00
- Location: San Francisco
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I booked a chalet rental in France via www.Airbnb.com and was sent an email from [email protected] with the wire transfer details to a Barclays bank account named "Airbnb INC" with IBAN # GB BARC 2092 6303 4836 57. My booking was never confirmed by Airbnb and they told me that it was a fraud.
Because this bank transfer was done outside of their website, they refuse to help me. They also refuse to write a letter saying that they did not receive my money. All they have said is that they do not have my money and that is not their account. I think I deserve a letter. I have filed a police report in France and the UK but it is not likely I will get my money back. All Airbnb says is "sorry". They did not screen this person and they are the ones who put me in touch with this person. They were able to replicate their Logo etc. and send it via an Airbnb email address. I don't feel safe using that website and others should know that this can happen.
- Cheryl SBID #883b544bbd
- Posted 12/16/2014
Comments
- slvstrpoll SBID #7b60118068
- Posted 02/01/2013
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:(( i almost got it too :(( thanks to scambook i saved 2000 EUR! it was too good to be true! i got a different bank account! can you please publish the full history of your communication with these guys + that airnb email that looks genuine! or send it to me at [email protected] , i want to publish it in full on my blog !
sorry for what happend to you! -
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- François-Xavier SBID #15367b4d55
- Posted 08/04/2014
- A friend of mine just reported to me he faced the exact same issue (and counter argumentation) and eventually he got full refund + lawer's fee from Airbnb after suing them. It happened in France S1 2014.
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Company Statistics
- Complaint Against AirBNB
- Complaints Filed: 55
- Reported Damages: $274,861.03
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