Message Envy
Complaint 4588 Details

The place makes you join for a year and then will not let you out of the contract. I have had 3 message sessions and all 3 have left me in terrible pain. Called company and was told don't ask for deep tissue however I have never asked for deep tissue and the last time I went I explained to therapist that I had been sore after last two sessions. I reported this to the company and was told well you can get facials instead which are an additional $10.00. I did not join for facials and no longer wish to have anyone give me any further messages. This is a rip off they are hurting people and then telling them to bad you signed a contract. I told the company I would get a doctors note stating the fact that I was in pain and should not receive anymore messages. Again their response this is why we also offer facials. This leads me to believe they offer the facials because other clients are having the same issues!

There are numerous complaint about this company on the Internet all saying the same thing they take your credit card and charge it and continue to do so even after having been notified by the consumer with valid reasons for wanting to end the contract.