DinoDirect.com
Complaint 38797 Details

  • Date Occurred: 04/19/2013
  • Reported Damages: $18.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I purchsed a 2.4GHZ Wireless Optical Wheel Scroll Mouse with USB REceiver M608 Order Ref # NW98QQBP-DD never received the item or a refund after numerous requests. Only ever has one email response that someone would look it to it but no contact since!

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Comments

  • DinoDirect
  • DinoDirect SBID #cb14bf5428
  • Posted 11/23/2013
  • Dear Guitarbloke,

    On behalf of DinoDirect, I would like to apologize for all inconvenience you have experienced while shopping with us. Your feedback and comment, which could improve our products and service, would be highly appreciated.

    Your order was delayed due to the high demand. We apologized to you sincerely and refunded that order long time ago. I am not sure why you submitted this post months after refund. But if you have any further questions related to the order, please log on www.dinodirect.com and contact us anytime. Thank you!

    Regards,
    Evan, CS-Manager
    DinoDirect
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  • Guitarbloke
  • Guitarbloke SBID #b02f683ce1
  • Posted 11/23/2013
  • Hi Evan,
    If I was refunded then where is the proof and why was I not notified?
    It has taken this report to get a response from your company. I've emailed you guys heaps of times and can't log on to your site as I keep getting an error to say "there is no record of your username password"
    Show me the proof of the refund!
    Regards Guitarbloke
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  • DinoDirect
  • DinoDirect SBID #149f78fb02
  • Posted 11/27/2013
  • Dear Guitarbloke,

    Thanks for your reply.

    To protect your privacy, i have sent you an email related to the order regarding your refund details. Please have a check and notify me if you have any other questions. Thank you!

    Regards,
    Evan, CS-Manager
    DinoDirect
  • Was this helpful?

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Business Profile Summary

  • DinoDirect.com logo

Company Statistics

  • Complaint Against DinoDirect.com
  • Complaints Filed: 30
  • Reported Damages: $3,880.22
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