Case2Case.net
Complaint 229280 Details

  • Date Occurred: 04/09/2013
  • Reported Damages: $43.63
  • Location: online
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Had just ordered a case from the site, and was feeling it was a little sketchy after the "fashionpay" portal so I did some research and found the other complaints here.
when I found this I immediately tried to cancel the order via e-mail. they responded with "Thank you for your order from http://www.case2case.net . We have received your order 108024754 and the item is under arrangement right now, could you tell us why do you want to cancel it?" after explaining we didn't feel the items they are selling are legit and wanted to cancel they followed with "Why do you think they are true before you received the item, you can return it to us after you received it if you think it is not genuine, of course, we believe our items are all genuine." so apart from the broken english we said we just want to cancel we don't want any other explanations. at this point they ignored us and have not responded since. all of this happened on the 9th. within 4 hours of the initial order.

Update: 04/15/2013

The customer support got back to me after 3 days and was very helpful in resolving my further issues.

Update: 04/16/2013

I just want to express that I haven't actually received anything from this site as I was concerned after making my purchase, so I can't attest to whether the items are copies.
I'm just a little paranoid when it comes to online purchases.

Update: 04/16/2013

I do want to say that the customer support is very helpful and was really willing to work with me.

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Comments

  • Garry
  • Garry SBID #527b8d6d37
  • Posted 04/16/2013
  • I would really like to see some responses from others and possible positive reviews, I may consider trying the site later if I find myself less paranoid at the idea.
    I also wish I could just remove this complaint all together
  • Was this helpful?

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Business Profile Summary

  • Case2Case.net logo

Company Statistics

  • Complaint Against Case2Case.net
  • Complaints Filed: 8
  • Reported Damages: $319.76
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