TrialPay
Complaint 207377 Details
- Date Occurred: 02/01/2013
- Reported Damages: $6.77
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
The company is a scam. They had an offer from Fandango that if i register and purchase things worth $5 from godaddy.com I will get two tickets for Fandango Movies.
I went to the link and got two websites and paid $6.77.
After not receiving the confirmation of two tickets, I emailed the customer service team and i got back the reply saying..
'SORRY, YOU ARE NOT ELIGIBLE".
There was no reason specified as to why I was not eligible? I completed the transaction over $5. I was a new customer and everything..
Anyways, on emailing them that I will write this on scambook and local news, they deactivated my account ..
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 6.77
- Abhi SBID #ac87b86f57
- Posted 02/04/2013
Comments
- TrialPaySupport SBID #0a51e0164e
- Posted 02/12/2013
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Dear Abhi,
Thank you for bringing this matter to our attention via this forum.
I am sorry for the experience you have had with our checkout. I can assure you that TrialPay is an honest company and our offers have a 99% tracking rate when completed per the offer terms. In cases where offers were not credited instantly, we do have a receipts process as noted in our Term and Conditions below:
"Depending on the offer completed, there may be a delay in receiving your product due to a delay in reporting of offer completion to TrialPay from the third-party. The times specified in the TrialPay checkout process for order fulfillment are estimates only. In cases where the delay exceeds the estimated completion time, you may submit proof of the completed advertiser (called a "receipt") for manual review.”
If you submitted a GoDaddy receipt then your receipt was sent to our partners at GoDaddy for verification. Unfortunately, we were unable to locate your customer account with the information you have provided in this post. However, due to your dissatisfaction, we will be happy to investigate your matter further- if you could please write into [email protected] with this forum’s url included in your body, we will be able to assist you with out further delay.
Please let us know if you have any other questions.
Regards,
TrialPay Customer Support -
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- Abhi SBID #ac87b86f57
- Posted 02/27/2013
- I have emailed the customer support, but still no response from them about the complaint!!
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- Abhi SBID #ac87b86f57
- Posted 02/27/2013
- This comment has been deleted by the Moderator for Terms and Conditions.
- Abhi SBID #ac87b86f57
- Posted 02/27/2013
- This comment has been deleted by the Moderator for Terms and Conditions.
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Company Statistics
- Complaint Against TrialPay
- Complaints Filed: 93
- Reported Damages: $7,647.86
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.