BrainHost.com
Complaint 20469 Details

  • Date Occurred: 09/12/2013
  • Reported Damages: $191.70
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was interested in software from Click-bank who directed me to brian host who was suppose to set upmy web page for free. When I finished the required data I noticed the payment, and I did not submitt my application. But today I checked my bank account and BRAINHOST had extracted $181.70, which they had previously stated this would be due in 24months. Also they extracted another $9.95 for my web page security. I have written a check for my electric bill and now it will bounce and my service will be turned off.
My house is ran off electric only, lights, cooking stove, tv, internet, and air conditioner. I need my money back into my bank account today. But when I called the customer support number it rings and hang up. Or I get a busy signal. Please help me if you can my phone number is (Personal Information Removed)

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Comments

  • Eric
  • Eric SBID #N/A
  • Posted 09/15/2013
  • Hello,

    As stated on our website, you pay for your hosting plan when you sign up, not after 24 months. And the domain privacy you got for $9.95 is optional. If you added it to your account, that's why you were charged for it. If you would like to talk to someone about your bill, please contact us at Customer Support.

    Jenny
    Brain Host Customer Support
    1-877-586-4694
    support [at] brainhost.com
    http://www.brainhost.com/help
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Business Profile Summary

  • BrainHost.com logo

Company Statistics

  • Complaint Against BrainHost.com
  • Complaints Filed: 168
  • Reported Damages: $671,685.64
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