Wowcher
Complaint 178845 Details
- Date Occurred: 11/02/2014
- Reported Damages: $79.00
- Location: UK
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I a dental voucher for whitening, which I turned out to be non-suitable for. I and the dentist made a specific request for a refund via email individually. No response for 12 days. Eventually an email saying they couldn't track the order as the code is wrong we specified. The code I sent WASNT wrong, the dentist's was. They don't accept my email. The usually freezing tactics. they have my email and name yet can't find me on the database? BULLSHIT. I send a response with the correct code. NO RESPONSE yet.
I called for Amanda Kennedy at their customer services.. she's too busy to take my call. STILL WAITING.
Bad sign when a company has a email only policy regarding refunds. Tells me two things: 1. They receive a lot of refund requests, 2. they don't want to give money back easily.
Been 2 weeks now and they have lost a customer for life.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 0.00
- Niceguy21 SBID #600a7cb1a7
- Posted 11/15/2014
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Company Statistics
- Complaint Against Wowcher
- Complaints Filed: 6
- Reported Damages: $3,174.00
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.