HotelsOne
Complaint 128706 Details
- Date Occurred: 04/28/2014
- Reported Damages: $39.27
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Booked room through HotelsOne for a one night stay on April 28, 2012.
Hotel swiped my credit card as normal.
Got my credit card statement.
Statement showed two charges by hotel for $117.80
And one charge by HotelsOne for $157.07!
I called the hotel and they recinded both charges of $117.80
HotelsOne would not reduce their charge to $117.80.
So, "Lowest Price Guarantee"? Priceless.
Customer service department has no idea what customer service means in the hospitality business. Will never use their service again.
Suggest that you use their service to find your hotel and then call the hotel directly for the best price.
- David SBID #b3202f632c
- Posted 06/21/2014
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Company Statistics
- Complaint Against HotelsOne.com,
- Complaints Filed: 79
- Reported Damages: $19,494.71
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.