Acer Tech Support
Complaint 122336 Details

  • Date Occurred: 06/04/2014
  • Reported Damages: $99.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I paid $99 for technical assistance. Before paying I explained the issue and what I attempted to do to fix it. They assured me it was a common problem and they could help me fix it in 20 minutes. After paying, they told me to do what I had already told them I had done, then told me it was unrepairable. When I called back in to speak to someone else, they wanted me to pay and additional $79 to speak to an American. I called their corporate office who told me they were sorry "The technician hurt my feelings".

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Business Profile Summary

  • Acer.com logo

Company Statistics

  • Complaint Against Acer.com
  • Complaints Filed: 8
  • Reported Damages: $4,974.99
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.