DinoDirect.com
Complaint 57593 Details
- Date Occurred: 01/11/2014
- Reported Damages: $185.00
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Bought a coupon from Groupon for an Android tablet to buy online at DinoDirect for a reduction of 69% on the regular price. I have been trying to apply the coupon for two months now. Asked online at DinoDirect what was going wrong several times. They first told they would send a coupon via e-mail this is a month ago. Never received anything. Another time contacted Dino still told me I would get a coupon via e-mail. Contacted them last Monday and was told that the deal is expired and that they would send another coupon anyway. Still waiting. It seems that I am not the only one caught in this scam.
- Anonymous SBID #9c3325aecb
- Posted 01/11/2014
Comments
- DinoDirect SBID #cb14bf5428
- Posted 01/11/2014
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Dear customer,
We are sorry for any inconvenience our service may cause. No worries, we will not let you suffer any loss. Could you please contact our service and confirm your coupon number and email address again? Or you can consult Groupon and ask them to communicate with us if you do not have too much time. We will provide a fair and reasonable solution.
Regards,
CS-Manager
DinoDirect -
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- DinoDirect SBID #cb14bf5428
- Posted 01/11/2014
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Dear customer,
We are sorry for any inconvenience our service may cause. No worries, we will not let you suffer any loss. Could you please contact our service and confirm your coupon number and email address again? Or you can consult Groupon and ask them to communicate with us if you do not have too much time. We will provide a fair and reasonable solution.
Regards,
CS-Manager
DinoDirect -
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- Fateema SBID #0d1a14ed52
- Posted 01/12/2014
- me too!!! i ordered an android tablet and the delivery date was 4 dec 2011...and until now i havent receievd anything...what happened to yours? did groupon reply?i have sent an email to groupon and dino direct..
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- DinoDirect SBID #9a570600f5
- Posted 01/12/2014
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Dear honored customers,
On behalf of DinoDirect.com, I would like to apologize for all inconvenience you have experienced while shopping with us. Your feedbacks and comments would highly be appreciated to improving our products and service.
I would like to invite you to leave your specific order number in your comments, it will help us investigate your issues and contact you to solve your problems.
Otherwise, you can always contact us by the following 7*24 hours services.
Hotline: 650-265-1038 and 650-489-0224
Email: [email protected].
Livehelp: http://www.dinodirect.com/customerhelp/?customtype=2
Regards,
CS-Manager
DinoDirect
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Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against DinoDirect.com
- Complaints Filed: 30
- Reported Damages: $3,880.22
What is SBID?
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