Today's Escape and Regions Bank
Complaint 57283 Details

I have an account with Region's Bank which was establish in Cedar Hill, TX, during the Katrina Hurricane diaster time period in 2005. A company called Today's Escape had started taking monies from that account in the amount of $20.95 from August 2007, the increased the amount in November 2010 of $24.95. In this account you had to maintain $2000.00, if you go under the amount a service charge was to be deducted. At the time of opening this account it was to not be used unless an emergency occurs. However, statement were not to be sent, but a debit card was mailed out to me in October 2011. I contact the bank and discuss this matter and found out that the bank was posting my statement on the internet without permission. I also found out that this company Today's Escape was taking monies from my account leave me with a balance of at least $58 dollars. Both parties are not co- operating and refuse to refund all of my monies. The bank was profeting off of the service charges and everyone blame me because I did not check up on my account. I hold the bank responisible for this because they did not contact me or told me that my banking information was on the computer. During the time of the Katrina diaster there were a lot of scams going on and it would have been a risk to use the computer to conduct money transaction. This is not fair and "NO" one want to resume the responsibilities. The bank and this company credit only to months. However, I am out of my money. I contact the bank complaint division and nothing was done about this situation. Infact, I was told this is my problem. Pleas help to resolve this situation. I reported this to the Cedarhill, TX police fraud department, and they refered me to the Jefferson Parish police and got the same result. This Travel Company nor Regions Bank would give me any documents stating that I agreed to this plan. I did not give permission to post my account online via. internet during such a unsafe time in 2005. Plese help!

Sincerely Lise Green Norah
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