BrainHost.com
Complaint 35981 Details

  • Date Occurred: 11/08/2013
  • Reported Damages: $252.18

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

An add came through, I listened to it and it sounded interesting and something I could do in my spare time...It said it was free except for the 14.95 charge...By the time I filled out the form and picked out the information I wanted, submitted the payment information for after the trial period, there was a 252.18 charge and it was too late to stop it...I called right away to cancel and they sent me an email letting me know that I could downsize and it would cost less....I told them no and I wanted the money refunded...i received another email that told me the money was returned and to contact my bank if there were any problems..Well there is a problem no money was credited and my account is now overdrawn with fees piling up daily. I am so mad at myself for being this stupid to fall for a scam like this.

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Comments

  • Eric
  • Eric SBID #589a8f7555
  • Posted 11/21/2013
  • Hello,

    The website is free, but in order to get your website you need to choose a hosting plan. Depending on the plan you choose, you could pay as little as $9.95 per month. We offer a number of other account features and upgrades, but they are optional. If you were charged for any of these, it's because you added them to your account. If you would like to speak to someone about your account, please contact us in Customer Support.

    Eric
    Brain Host Customer Support
    1-877-586-4694
    support [at] brainhost.com
    http://www.brainhost.com/help
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Business Profile Summary

  • BrainHost.com logo

Company Statistics

  • Complaint Against BrainHost.com
  • Complaints Filed: 168
  • Reported Damages: $671,685.64
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.