Complaint 334810 Details

  • Date Occurred: 04/02/2014
  • Reported Damages: $3,500.00
  • Location: Seminyak, Bali.
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Flipkey handed over $3000 of my money to the owner of a place in Bali I booked through them AND for which they charged me $170 odd. Now the place in Bali was "broken"in to within 3 hours of my arrival. No damage to the lock or door so can only assume someone had a key.

I complained to Flipkey and they wiped me like a dirty bum. Didn't want to know me - all their replies were negative. I wanted to know what the charge of $170 was for expecting it afforded me some sort of protection - no such luck, it was a very evasive answer from them.

Further I expected that my $3,000 plus would be held in an escrow account till I gave a clearance to pay it to the owner, no luck there. They had handed over my money to the owner without my clearance or consent. Again the $170 they charged was not an insurance as one would expect.

I have dealt with several booking companies and Flipkey has been the absolute worst and I recommend that people show their disgust by not using their services,

Further, as Flipkey is owned by Trip Advisor and it appears that Trip Advisor condones the actions of Flipkey, then I suggest it throws a huge shadow over the integrity of Trip Advisor.

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Business Profile Summary

  • FlipKey logo

Company Statistics

  • Complaint Against FlipKey
  • Complaints Filed: 26
  • Reported Damages: $59,803.03
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