USPassport123
Complaint 245752 Details

Upon trying to obtain a passport for a trip out of the country, I was told by this company that I could get one in a few weeks. I filled out an application on line and sent the company $129.00.After doing research, I found out that the information they requested was somewhat different from what I needed and also found out after taking all of the necessary papers to my post office, that i did not need all of them. passport 123 told me to put a different travel date on the app. but i went ahead and put the date i was leaving. my departure date is July 22, 2013 and 123 told me to use June 3rd date. I had to pay the post office another $195.00 to have it expedited and was told i would have my passport in 3wks.in plenty of time for my trip. I would like to have the $129.00 credited back to my debit card that I paid to USPassport 123. Thanks so much for your help in this matter