TrialPay
Complaint 210040 Details

  • Date Occurred: 02/12/2013
  • Reported Damages: $0.00
  • Location: Online Vitual Golf Game

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On 12/24/12, I spent $5 for 500 wgt credits under a promotion where I would receive three Nike golf balls for doing so...I did not receive the balls. Also, on 2/8/13, I spent $57.04 on flowers thru the ProFlowers link, conf. # SCOAEA1GFBC3, on wgt and was to have received 1500 wgt credits, I did not receive them. Today, I placed another order thru the WGT ProFlowers link for $52.96, conf. # NQIAAA1H6JQ5, and was to receive 1500 wgt credits...I did not! I'm not at all happy about not receiving my 3000 credits do to me. I'm attempting to contact Trialpay CEO, Alex Rampell regarding this issue.

  • Seeking Resolution: Other
  • Issue to me the items that I was to have received...and ensure that this type of unprofessional behavior discontinues.

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Comments

  • TrialPaySupport
  • TrialPaySupport SBID #0a51e0164e
  • Posted 03/05/2013
  • Hi LeonGholston,

    I apologize for the inconvenience you have experienced.

    Unfortunately I am unable to locate your account with the information provided. Please contact us through our in-game help link in WGT or at [email protected]. Please make sure to leave us any email addresses you may have used when signing up for any offers and provide the link to this posting in your message. Contacting us through the help link on our offerwall within WGT is the best way for us to immediately locate your account. If you are unable to locate our help link, please don’t hesitate to contact us at the above email address.

    Again, I apologize for the inconvenience, I look forward to resolving this matter as soon as possible.


    Regards,

    TrialPay Customer Support
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Business Profile Summary

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Company Statistics

  • Complaint Against TrialPay
  • Complaints Filed: 93
  • Reported Damages: $7,647.86
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.