Lease Finance Group LLC.
Complaint 20529 Details

Lease # 1683632 - Kind Attn: Jennifer Bonilla

Your letter dated Sept 01, 2011 that I received on Monday, Sept 12, 2011. The letter I received from you has different address than I was given.

1. This said letter doesn’t contain any reference of my earlier correspondence to the Lease Finance
Group LLC. The received letter is not only demanding money but threatening to report to the
credit reporting agency. I need a detailed explanation of $1,125.63. As a consumer I have the
right to know/ask for an explanation of the money that I am asked to pay.
2. I have been trying to settle this lease agreement with your company since April 2010. I have
sent numerous emails and faxes to your staff members named Tanya, Omar, Fabiolah,
Emmanuel, Alfred, and Herb and including Neil Scott to settle this lease. I have not received any
reply, support, Cooperation or communication from any representative of Lease Finance Group
till the date of this letter. As a Consumer, I have a right to ask for my payment history,
statement of account and any relevant account information/document of my account to check
the accuracy. I have never received the requested payment history of my account but I only
received threatening and demanding letters from your company.
3. Even Though I submitted my business insurance proof to your company, I was charged $ 4.95
from the day one and it is illegal. By submitting my insurance proof, I have complied with your
condition, I need all of the $ 4.95 charges to be refunded including all other non-authorized
charges that I mentioned in my letter Dated May 10, 2011. It is marked as Encl-1 and policy
paper is marked as Encl-2.
4. My letter dated July 06, 2011, marked as – Encl-3, in reference of the letter dated Jun 23, 2011,
that I received from Neil Scott, it is unsigned and also has no company address – marked as
Encl-4. As per Neil Scott’s instruction in Encl – 4, I tried to call Neil Scott but your staff member
named Herb Holden didn’t let me speak to Neil to resolve this issue resulting I wrote letter that
is marked as Encl-3. As per my letter encl-3, I have requested your company to call me but till
the date of this letter, I have received neither call nor any communication from any of your staff
to help me to resolve this issue and to settle this lease.
5. Again I received a threatening letter dated July 25, 2011 that was also unsigned and no
Company address from Neil Scott is marked as Encl-5. No explanation of due amount of $
822.00 in letter as marked Encl-5.
6. When I have received no support, no cooperation and no communication from Lease Finance
Group LLC, I approached BBB – Illinois, this letter is marked as Encl-6, Office of Illinois Attorney
General, File # 2011 – CONSC -00312238 is marked as Encl- 7. The Illinois-Attorney General still
has not received any communication from your company, and Fair Trade Commission – is marked
as Encl -8. Case # 94360998 registered at BBB-Illinois and it was closed out as unanswered. I
received the decision by email from BBB-Illinois and is marked as Encl- 9.
7. As usual, no communication from the company only demanding and threatening letter from Neil
Scott Dated Aug 24, 2011 and marked as Encl-10. As per Encl – 10, I was given time till Sept
09, 2011 for $ 782.00, again no explanation of $ 782.00. I need to know why there is two
differences in amount in these letters, these letters are marked as Encl -5 and Encl – 10,
respectively.
8. On Aug 31, 2011, around 4.00 pm, I and my son received a call from Herb Holden to settle
this lease for $ 500.00 and I asked him to send me that settlement amount $500.00 in writing
but I haven’t received anything in writing. I wrote the letter dated Aug 31, 2011 confirming that
I agreed to pay $500.00 as per offer of Herb Holden. The letter dated Aug 31, 2011 is marked
as Encl – 11. No reply to that letter as well.
9. In reference of Encl- 10 dated Aug 24, 2011, I wrote to Lease Finance Group on Sept 05, 2011
and is marked as Encl-12. As per Encl 10, I was given time till Sept 09, 2011 but I received
letter from Jennifer Bonilla dated Sept 01, 2011 threatening and demanding the amount of
$1,125.63 and again no explanation or any details of $1,125.63. These letters are marked as
Encl-13. If I was given time till Sept 09, 2011 then why have I received a demanding notice
dated Sept 01, 2011. This means Lease Finance Group LLC is only interested to receive the
money without helping or even try to help the consumer.
10. Due to non-cooperative approach to consumers, government agencies and other non-profit
Organization, there are 603 complaints with ‘F’ ratings registered against Lease Finance Group
LLC at BBB- Illinois. Numerous Americans have been victimized by Lease Finance Group LLC,

With this letter, I am again requesting you to send me correct payment history of my account and with detailed explanation of charges within 10 days of this letter. I have instructed my bank to stop payment due to non-supportive approach of the Lease Finance Group LLC. Still I want to settle this lease but I need Lease Finance Group LLC, to refund all unauthorized charges to my account.

If I or my son will receive any unwanted remarks in our credit reports, I will dispute this remarks and request all credit bureau to remove these remarks. If I will not receive any conclusive support from Lease Finance Group LLC, it will leave no choice but to hire an attorney to represent my case against Lease Finance Group LLC, and Lease Finance Group LLC is/will be responsible for the all the cost, legal charges, court fees, attorney charges and all other relevant expenses.

Once again I am reiterating that I am not responsible for any legal charges including court fees because it is your error and mistake that your company didn’t try to resolve this issue. I will wait ten days from the date of this letter to receive a settlement letter, send a Letter to the Credit bureau to remove any remarks on our credit reports and corrected payment history from you, failing in which you will not leave any option to me but to approach the court to resolve this issue and for that you and your company will be liable and responsible for all type relevant and all legal fees including court fees.

Thank you

CB Munjani

With the request to expose this company to help American Small Businesses before they find another small business as their victim.

Cc: - U.S. Department of Justice, 950 Pennsylvania Avenue, NW Washington, DC 20530-0001
Cc: - Office of the Attorney General, State of Illinois, 100 West Randolph Street, Chicago, IL
Cc: - Office of the Attorney General, the Capitol Albany, NY 12224-0341
Cc: - Tonda Rush, Chief Executive Officer, National Newspaper Association
Mailing address: P.O. Box 5737, Arlington, VA 22205
Mailing address: P.O. Box 7540, Columbia, MO 65205-7540
Mailing address: 10313 Litchfield Drive, Spotsylvania, VA 22553
Cc: - [email protected], P.O. Box 105366 One CNN Center Atlanta, Georgia 30348
Cc: - Experian, NCAC, P.O. Box 9556 Allen, TX 75013, 1-714-830-2903
Cc: - Trans Union P.O. Box 2000, Chester, PA 19022-2000.1-714-525-0668
Cc: - Equifax P.O. BOX 740256, Atlanta, GA 30374. Fax #: 1-888-826-0573
Cc: - [email protected]