Booking.com
Complaint 193868 Details
- Date Occurred: 04/06/2014
- Reported Damages: $2,400.00
- Location: The Netherlands
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I booked a double room for my trip to Oslo only to arrive there a while later and find a fully-booked hotel. I tried to reach their customer service and find out why the hotel NEVER received my booking, but I could not speak to any helpful staff. After I returned back home and after exchanging dozens of emails, I still haven't received any refund yet. A huge disappointment and a waste of time and money.
- Seeking Resolution: I'm Looking for a Change in Their Business Practice
- Alex SBID #eceb9af6d5
- Posted 12/25/2014
Comments
- Bookingcom SBID #c9b6d31775
- Posted 12/31/2014
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Hi Alex,
I am so sorry to hear about what happened.
I would like to investigate this this for you. Could you please post your booking number?
Alternatively you can email me at [email protected] and mention your post on this website.
Thanks and kind regards,
Jasmine
Booking.com Team -
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Company Statistics
- Complaint Against Booking.com
- Complaints Filed: 16
- Reported Damages: $1,007,331.57
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