Travelsmoove Agency
Complaint 180295 Details

  • Date Occurred: 11/09/2014
  • Reported Damages: $3,500.00
  • Location: 11,Collyer Quay, #11-04,SIngapore 049317
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I have purchased vouchers for 12pax to Bali on Sept 04th 2012 which we are suppose to travel on 11th Nov 2012. I have not receive the vouchers till 4days before departure and I started to call Jennifer requesting for the vouchers to be sent. She said everything is confirmed and will be sent 2 or 3days before we depart. On 09th Nov, I still have not receive the vouchers and I was keep calling the agency whole day till I got on hold of them in the evening for them to say that the booking has been cancelled and will be refunded due to their supplier did not purchase the air tickets. Till to date, I have not receive any calls or emails for refund status and their mobile phones is switched off. The company has been closed since 12th Nov and unable to get any response from Travelsmoove eversince.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 3,500.00

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Business Profile Summary

  • Travelsmoove logo

Company Statistics

  • Complaint Against Travelsmoove
  • Complaints Filed: 40
  • Reported Damages: $68,089.22
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