Herman Street Legacy Family Tree
Complaint 177292 Details

  • Date Occurred: 11/02/2014
  • Reported Damages: $31.99
  • Location: Utah/ Online www.hermanstreet.com
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • Herman Street Complaint / User Submitted Image #177292

Purchased DVD software - took payment and have had zero response to emaails requesting dowmload information. One of their email addresses doesn't even exist.
They sent immediate confirmation that they have taken my money and no correspondence or product has been received since.

  • Seeking Resolution: Other
  • Send me the product I purchased

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  • Sime
  • Sime SBID #0616980aae
  • Posted 11/19/2014
  • Have now received the download instructions and activation code but product does not work.
    Was able to access onlline chat assistance, but failed to rectify problem and software still fails.
    Have been advised to 'wait' for the next version to be released and 'see if that ome works'. Are you kidding me?
    If I sell a product to a client that does not perform as it should - THEY RECEIVE AN IMMEDIATE REPLACEMENT or A REFUND without and dramas whatsoever. I never tell them to "wait for the next model to be released and see if that one works...." I will email them and request a full refund.
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Business Profile Summary

  • Herman Street logo

Company Statistics

  • Complaint Against Herman Street
  • Complaints Filed: 16
  • Reported Damages: $6,113.84
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