JustCloud
Complaint 176885 Details

  • Date Occurred: 11/08/2014
  • Reported Damages: $20.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I started to sign up for their 1 year service. Before I completed the transaction I lost the connection. This was on 9/13/2012. However they must have received enough information to compete the transaction and charged my credit card. I saw the charge and immediately sent them a note on 9/13/2012 to cancel. On 9/15/2012, 2 days of the 3 days to cancel, they sent a response. Please confirm that you want to cancel. I didn't see the note until after the 3 day period had passed. I asked them again, more than once, to cancel. I get the stock response, "what can I do to help and here is a better offer". If you still want to cancel let us know. So I did and again a similar response from them. So now they want to charge me $14.95 plus the cost of one month of service. I have started a dispute claim with my credit card company.

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Business Profile Summary

  • JustCloud logo

Company Statistics

  • Complaint Against JustCloud
  • Complaints Filed: 100
  • Reported Damages: $682,375.46
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.