JustCloud
Complaint 155918 Details

  • Date Occurred: 09/07/2014
  • Reported Damages: $350.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I have experienced many many many problems since just purchasing just cloud on a windows based machine

I paid for unlimited support
I paid for super fast back ups (extra money)
I paid for priority response from the staff (extra money)

I set up my back up - it started an completed (3Tb) i thought great this is a wonderful service.

*** HOWEVER when i investigated the files - i found most of the folders were empty - no files backed up (this is not because i had a file type exclusion or because i had a problem with my file sizes - it just did not back up my files)

I have emailed them detailed instructions on what i did to set up my back up and emailed screen shots of the failures - and they have failed to respond in more than 5 days (how can one work in such a setting)

I consider this a very very unreliable service- I strongly recommend people do not utilise this product

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Business Profile Summary

  • JustCloud logo

Company Statistics

  • Complaint Against JustCloud
  • Complaints Filed: 100
  • Reported Damages: $682,375.46
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