Booking.com
Complaint 13235 Details

  • Date Occurred: 08/19/2013
  • Reported Damages: $160.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I WAS GIVEN A CONFIRMATION NUMBER BY BOOKING .COM AND WHEN I CALLED THE HOTEL TO CHECK ON THE RESERVATION, I WAS TOLD THAT THEY HAD NO RECORD OF THE RESERVATION. THE HOTEL CHECKED UNDER THE BOOKING NUMBER AND MY NAME AND STILL HAD NO RECORD. THE RESERVATION WAS MADE ON 7/28/11, AND I CALLED TO CHECK ON IT ON 8/19/2011. IT IS LISTED THAT THE RESERVATION CANNOT BE CANCELLED FREE OF CHARGE. I THEN MADE THE RESERVATION THROUGH THE HOTEL DIRECTLY.

THE ONLY REASON THAT I MADE THE RESERVATION THROUGH BOOKING.COM IS BECAUSE WHEN I CLICKED ON THE LINK FOR THE HOTEL IT AUTOMATICALLY BROUGHT UP THE BOOKING.COM WEBSITE.

THE DATE OF THE RESERVATION IS 08/21/2011 - 8/23/2011. THEY HAVE MY CREDIT CARD INFORMATION.

I DO NOT WANT TO BE CHARGED TWICE FOR THIS ROOM.

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Business Profile Summary

  • Booking.com logo

Company Statistics

  • Complaint Against Booking.com
  • Complaints Filed: 16
  • Reported Damages: $1,007,331.57
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