eMusic.com
Complaint 97106 Details
- Date Occurred: 04/02/2014
- Reported Damages: $31.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I signed up for a free trial at emusic a while ago. (2011). It was a great service and all, but I decided I would not be needing it on a subscriber-basis. Unfortunately, I also lost internet at the time and could not cancel my subscription. When I did get my internet back, which was after my trial period had ended, I attempted to contact them about my situation and try to cancel the whole thing. They never sent me any emails back and their callers HUNG UP on me. I figured I would just leave it be.
Now, a few months later, they charge my paypal balance out of nowhere. I have not been using their service beyond what was promised in the free trial period. I am now disputing their charge to my account. After they charge my account, I FINALLY get to see a "cancel account" option on their website. It was not there during the trial period.
From what I can tell, make sure you cancel your subscription to emusic before their trial period ends. They will not make it easy for you to cancel after that, and will try to take your money, and hope that you let it slide.
- bobby SBID #6ccf7aa1d8
- Posted 04/02/2014
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Company Statistics
- Complaint Against eMusic.com
- Complaints Filed: 3
- Reported Damages: $64.99
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.