Spokeo
Complaint 87383 Details
- Date Occurred: 03/14/2014
- Reported Damages: $35.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
When I saw their site, I tried one email before I signed (the site should give info frim all possible websites or from wherever else)- it showed that it would give me 79 (!) results. That looked pretty cool and useful in some cases. I googled "spokeo", but no scam links popped up, but only some OK links.
I paid $35 through paypal for the year membership. But after I signed up, the same email showed me ZERO (!) results instead of 79. Also I found zero results checking my own email, zero on telephone number that I know 100% is on public profile. I wrote them asking to return me money back, but looking at the reports here, I understand that I will never get my money back.
The only hope I have - that PayPal can reverse the payment, so I sent my request to PayPal.
It is scam web site.
It gave me one result on one more email, but only very old one, even though that email is on public website as used for work and should give at least one more result that I know already... What a scam, and how they exist...It was my mistake not to google "spokeo scam" or not to check on scam web sites...
Update: 03/14/2012
when I signed in, no link to see and cancel my account. Also checking another email, I see again - it has 79 networks and I have to sign up for the service... while I am clearly signed up.
- Saggitarius SBID #c808bad583
- Posted 03/14/2014
Comments
- Spokeo SBID #626fa296e3
- Posted 10/09/2014
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Dear Saggitarius,
I apologize for the delay in response. We have only recently been able to post in attempts to resolve any complaints customers may have with our service.
I believe this may be a misunderstanding and would be more than happy to clarify. When you perform a free basic search, we provide details about the networks that we support but do not state that we have found any matches unless we really did. You may be referring to links like "click here to search all 70+ networks" but that does not guarantee that you will be provided further information as Spokeo does not guarantee full results for every search you perform. I apologize for any confusion caused.
If your issues with our service have not been fully resolved, please email us at [email protected] with reference to this complaint and we'd be happy to help in any way we can.
Sincerely,
Spokeo -
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Company Statistics
- Complaint Against Spokeo.com
- Complaints Filed: 50
- Reported Damages: $3,804.20
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.