Spokeo.com
Complaint 191533 Details
- Date Occurred: 12/17/2014
- Reported Damages: $14.95
- Location: Internet
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I recently purchased a 3 mo. run on Spokeo.com @ the cost of $14.95 on 11.17.12. This should have taken my account into February, 2013.
Today, another charge (unauthorized) for $14.95 has hit my account for a PrivPro. I found out this is related to Spokeo.com!
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 14.95
- scubajill SBID #18fa7c2b4a
- Posted 12/17/2014
Comments
- Spokeo SBID #626fa296e3
- Posted 12/18/2014
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Dear Scubajill,
I am sorry to hear about this incident. Spokeo does promote a 30-day free trial of Identity Protection (in this case PrivPro) upon purchasing a subscription. If this trial is not cancelled, then monthly charges such as the one you see will begin to appear.
In hopes of resolving this issue, I ask that you email us at [email protected] with your Spokeo account information and mention of this complaint, and we will be happy to take care of the problem as soon as possible. I apologize again for the confusion.
Sincerely,
Spokeo -
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Company Statistics
- Complaint Against Spokeo.com
- Complaints Filed: 50
- Reported Damages: $3,804.20
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.