Castlerock Security
Complaint 70314 Details
- Date Occurred: 06/16/2010
- Reported Damages: $1,020.39
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was in the middle of a divorce in February 2010 and called the alarm company to find out how to cancel. They said my
renewal date was 6/16/10, therefore I typed a letter and faxed it the same day 877-724-7719 giving notice to cancel
effective 6/16/10. On 1/4/12 I noticed they are still taking monies out of my checking account. I called them 1/9/12 and
they said they never received the fax! I then emailed the letter on 1/9/12, I called to follow up on 1/11/12 and they again
said they never received my email. I called today 2/6/12 to follow up and they again said they didn't receive my email. I
spoke to Nick and he asked me to fax to him at another number 800-356-1956 which I did today at 4:45 pm central time.
I expect to be reimbursed $48.59 x 21 months which totals $1020.39. I filed a complaint with State of Texas Attorney General and also the Better Business Bureau
- Anonymous SBID #3b33e3bed9
- Posted 02/06/2014
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Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against Castlerock Security
- Complaints Filed: 2
- Reported Damages: $1,174.39
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