Discount Benefit Services
Complaint 50245 Details

This company called my 89yo mother on September 13, 2011 and sold her some type of insurance coverage over the phone. They obtained her bank routing number and checking account number and drafted a pre-authorized amount of $448.61 from the account. They have her home address and phone number as well; there's no telling what other information they were able to obtain. I have called the number listed on the pre-authorized check copy as the Customer Services and Refund Policy contact (a third-party company) and have gotten nowhere with obtaining a refund. The third-party company told me I would have to call back every week so they would "have access to the file and can put pressure on the company" to return the money.