Archives.com
Complaint 42929 Details
- Date Occurred: 10/27/2013
- Reported Damages: $39.99
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I clicked on this website in genealogical research. I was asked for a credit card number for one search and for a search of my own name ??? (Yikes) Suddenly I discovered $90. on my credit card when I got the bill a month later. They said they e-mailed me and my search engine discoveredn no e-mail from them.
- cndada SBID #44f1f6a26e
- Posted 12/02/2013
Comments
- Chelsea-Archivescom SBID #dcb6b6392e
- Posted 12/05/2013
- Hi Cndada, when you sign up for a membership on Archives.com, you have a 7-day free trial. You can cancel your membership in that window to avoid a charge, either online or by contacting our customer support team. After that, you will be billed $39.95 for the annual membership. Since it sounds like that wasn't what you were expecting, we would be happy to issue a refund. Please contact our customer support team at [email protected] or 1-888-896-4442. Sincerely, Chelsea-Archives.com
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Company Statistics
- Complaint Against Archives.com
- Complaints Filed: 424
- Reported Damages: $24,090.81
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.