GeekBuying.com
Complaint 364108 Details
- Date Occurred: 11/16/2016
- Reported Damages: $239.99
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I bought a phone (https://www.geekbuying.com/item/LeTV-LeEco-Le-Max-2-X820-5-7inch-Android-6-0-OS-4GB-32GB-Smartphone-373277.html) from geekbuying in 16/11/2016 (almost one full year ago).
They sent a defective phone (Network did not worked) and I have been explaining every time I contact the support person (Shirley) over and over again (they do now read the previous emails or let me talk to the supervisor) - order 3852583.
For short:
I bought a phone from Spain warehouse to avoid customs.
The phone was defective and I returned it to the Spain warehouse.
I paid more to get a new replacement phone.
The replacement was sent, against my will, from China,
Customs taxes got applied.
Support said they would be responsible and would refund it as it was their mistake.
Now I only got partially refunded.
I just want the money I overspent refunded, and I should had not paid, and never ever have business with this company again.
- Ninguex SBID #52db86c617
- Posted 11/01/2017
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Company Statistics
- Complaint Against GeekBuying.com
- Complaints Filed: 3
- Reported Damages: $649.99
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