TriPres.com
Complaint 34963 Details
- Date Occurred: 11/13/2013
- Reported Damages: $100.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I booked a hotel reservation on tripres.com and 2 days later I realized I couldn't use that reservation and needed to cancel. They told me they would charge $50 per person to cancel. Which meant a $100 cancellation for a $150 room reservation. This is ridiculous since my reservation is 2 months away!!! They stated it is because they get charged fees from the hotel for cancelling. I was in the hotel business and know for a fact that they do not charge fees for cancelling when it is 7 days or more away from the check in date. So for the supervisor to tell me that a $100 cancellation fee is required to cover cancellation costs is absolute corruption.
He stated that the terms and conditions state this, but when have you ever scene a booking site like Hotels.com, expedia, travelocity, etc. state "Outside of 7 days from the arrival date, a $50.00 cancellation fee per person will be applied on all itineraries".
Outside of 7 days???!??!?! Every website I have ever seen always says within 7 days. Plus couldn't I interpret "Outside" to mean "Except for reservations over 7 days, a $50 cancellation fee....."
This website needs to be shut down because this is completely wrong and unethical!!!
- Leo SBID #7073a69da6
- Posted 11/13/2013
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Company Statistics
- Complaint Against TriPres.com
- Complaints Filed: 18
- Reported Damages: $8,265.19
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