Continuity/SubscriptionMerchants
Complaint 348269 Details

Ordered a trial supply of two products - Green Coffee Beach and Absolute Garcina online on 3/22/16. $4.95 for each trial supply. There is a 14 day TRIAL period to call and cancel. I received the products on 3/29/16 - 7 days AFTER the order. 7 DAYS later my credit card was automatically charged for two more supplies - one at $87 and one at $89. When I called to complain they said the trial starts on the day of the order! How can you TRY a product if you don't have it yet? How can you decide after only 6 days of use if it's something you want to continue to purchase? The rep wouldn't budge. Started each response to my complaint with, "I understand, BUT...." I asked to speak to a supervisor and was put on hold forever. I called my credit card company who said it can't be considered a fraud because I did business with this company by virtue of the trial offer purchase. Facebook should be ashamed to promote these companies and something should be done to fix this. Number for the deceitful companies are: 800/965-0627 ; 800/317-4070; 844/849-3341