Mugen Power
Complaint 344909 Details
- Date Occurred: 08/23/2015
- Reported Damages: $89.50
- Location: Unit 13A, 5/F, Fuk Shing Commercial Bldg, 28 On Lok Mum Street, HK
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered the following:
Mugen Power 6250mAh Extended Battery for New Nintendo 3DS XL / New Nintendo 3DS LL with Battery Door
Battery Cover
SKU#: HLI-N3DSLLXL
The above product was ordered on August 23, 2015. However after a month, I realized that the product had not shipped.
For the first 3 months, I inquired about the status of the product through their sales/support e-mail lines. I inquired about this once a month. The sales/support people were quite responsive at first, saying that the product won't ship due to a "Manufacturer Challenge", that the shipment is delayed for a month, and that if I wanted a refund they would process it immediately. I decided to wait it out, perhaps the product was back-ordered.
But after 3 months, they stopped responding. I asked for a refund, but got no response back. Till the day of this posting, the issue has NOT been resolved.
Although they have somewhat of a positive track record, buyers beware! Doing my research, this company (Mugen Power) has done this at times to other customers. If you're ordering from https://mugen.co , there is a risk that the product you paid for may not reach you with no refund.
- Jason SBID #81eb7f9ade
- Posted 12/07/2015
Comments
There are no comments posted. Be the first to comment on this complaint
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against Mugen Power
- Complaints Filed: 1
- Reported Damages: $89.50
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.