Mugen Power
Complaint 344909 Details

  • Date Occurred: 08/23/2015
  • Reported Damages: $89.50
  • Location: Unit 13A, 5/F, Fuk Shing Commercial Bldg, 28 On Lok Mum Street, HK

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered the following:

Mugen Power 6250mAh Extended Battery for New Nintendo 3DS XL / New Nintendo 3DS LL with Battery Door
Battery Cover

SKU#: HLI-N3DSLLXL

The above product was ordered on August 23, 2015. However after a month, I realized that the product had not shipped.

For the first 3 months, I inquired about the status of the product through their sales/support e-mail lines. I inquired about this once a month. The sales/support people were quite responsive at first, saying that the product won't ship due to a "Manufacturer Challenge", that the shipment is delayed for a month, and that if I wanted a refund they would process it immediately. I decided to wait it out, perhaps the product was back-ordered.

But after 3 months, they stopped responding. I asked for a refund, but got no response back. Till the day of this posting, the issue has NOT been resolved.

Although they have somewhat of a positive track record, buyers beware! Doing my research, this company (Mugen Power) has done this at times to other customers. If you're ordering from https://mugen.co , there is a risk that the product you paid for may not reach you with no refund.

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Business Profile Summary

  • Mugen Power logo

Company Statistics

  • Complaint Against Mugen Power
  • Complaints Filed: 1
  • Reported Damages: $89.50
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